Online
Store Policies
Ordering
The simplest and secure
way to place your order is through
our
online shopping cart using VISA,
MasterCard, Discover, and PayPal.
We also accept check and credit
card orders through the mail. Please
use the shopping cart system for
mail in orders, and print out the
final order to mail. Specify any
unique ordering or shipping
requests under "Special
Instructions" in the Shopping
Cart. Your
order will be confirmed via email.
If you would like
to order by mail, click
here to download
the Order
Form (PDF) now. Please make your
check or money order (drawn on
U.S. banks only) payable to Violin
Romance Recordings and enclose
with the completed form.
We will
ship to virtually any address in
the world, but we encourage
customers outside the U.S. to place
their orders via Amazon.com, CDBaby.com,
or iMusicStage.com.
Shipping & Handling
All orders
will be shipped within 48 hours
of receipt via USPS (First
Class for 1-2 CDs and Priority
Mail for 3 or more CDs). Shipping,
handling and sales tax is included
in the purchase price of the CDs
and cassettes unless alternate
shipping methods are requested.
NOTE: Additional International
postal charges will apply to non-U.S.
orders.
Returns & Exchanges
We appreciate
your business and will accept returns
and exchanges
on any items in their original,
unopened packaging within 15 business
days of delivery – no questions
asked. If by chance a CD or cassette
arrives damaged, we will replace
it at no charge to you.
Please
feel free to call us at 214-373-1245
between 9 a.m. - 5
p.m. CST with any questions on
availability, expediting an order
or placing a large quantity order.
Continue
shopping |